Shipping policy
Shipping Policy – Gemuro
At Gemuro, we ensure a seamless shopping experience with reliable and secure shipping for all your gemstone jewelry purchases.
Processing Time
- Orders are processed within 7-14 business days (excluding weekends and holidays).
- Custom or personalized orders may take 10-12 business days for production before shipping.
Shipping Options & Delivery Time
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 7-14 business days | Free |
| Express Shipping | 3-7 business days | Calculated at checkout |
Note: Delivery times may vary due to customs, weather, or carrier delays.
International Shipping
- We ship worldwide! Shipping costs and estimated delivery times will be calculated at checkout.
- Customs & Duties: International orders may be subject to customs fees, which are the buyer’s responsibility.
Order Tracking
- Once your order ships, you will receive a tracking number via email to monitor your shipment in real time.
Lost or Delayed Packages
- If your package is lost or significantly delayed, please contact us at gemurostore@gmail.com so we can assist you.
- We are not responsible for incorrect shipping addresses provided by customers.
For any shipping-related inquiries, feel free to reach out to us at gemurostore@gmail.com .
Gemuro – Luxury Delivered to Your Doorstep.