Select your desired item(s), choose options (size, design, etc.), add to your cart, and proceed to checkout. Verify your shipping address and payment details before confirming the order.

We accept Visa, Mastercard, American Express, PayPal, and select regional payment methods. Cash on delivery (COD) is not available.

Orders can be modified (e.g., address, item changes)before processing. Contact us immediately via(gemuroshop@gmail.com)or live chat. Once shipped, changes are not possible.

Cancel requests are accepted before processing. Email us with your order number and reason. If already shipped, you may refuse delivery and follow our return policy for a refund.

Check our Order Tracking Page for product tracking.

Yes! Contact our team at(gemuroshop@gmail.com)for bulk pricing on corporate gifts or large purchases.

rders typically process and ship within 7–15 business days. Custom requests (e.g., bracelet sizing) may add 1–2 days. Delivery times depend on your location.

We cannot ship to P.O. Boxes. Remote areas may incur additional shipping fees.

Yes! Online purchases can be returned/exchanged within 10 days of delivery. In-store purchases are eligible for exchange/store credit (gift card) within 10 days. Sale items, Rolex watches, and gift cards are final.

Return shipping costs are the buyer’s responsibility. Items rejected for non-compliance will be returned at your expense.

Contact us immediately at(gemuroshop@gmail.com). We’ll assist with replacements or refunds, pending verification.

Orders can be canceled before processing. Email us as soon as possible to request cancellation.

At Gemuro, we blend artistry with quality. Our pieces—like the elegant gemstone rings—are crafted using premium materials and innovative designs, combining timeless appeal with modern trends. Every creation reflects our commitment to beauty and durability.

To maintain shine, avoid direct contact with water, perfumes, or chemicals. Gently wipe pieces with a soft cloth after wear. Store them in a dry, cool place to preserve their luster.

Yes! Most rings come in a range of standard sizes. Some designs, like our adjustable cuffs, offer flexibility for a personalized fit. Check product descriptions for specific sizing details.

While we currently offer ready-to-wear collections, stay tuned—we occasionally launch limited-edition customizable pieces. Follow our updates for future customization opportunities!